Process Execution

The BPM|suite by Pallas Athena does not only help you to document your processes but takes you all the way to fully automated implementation. You also have the flexibility to anticipate and make interim modifications. You can see in real time what has been completed and what is yet to be done. This helps you to work easily, quickly and efficiently. The BPM|suite by Pallas Athena prevents problems caused by lack of up to date management information, unknown events or the temporary absence of staff.

What is Process Execution?

Flexibility within limits

The Case Handling concept of the BPM|suite by Pallas Athena gives you the perfect balance between structure, control and flexibility. Processes are fixed where necessary and flexible when they need to be, enabling you to handle unforeseen exceptions which may not happen very often. The BPM|suite by Pallas Athena supports your staff as they perform their tasks, allocates work and responsibilities as much as you need. At each step your staff have the relevant instructions, required input and are presented with the correct forms at the right time and in the right order. You may anticipate the work to be done and adapt the process to handle peaks. This helps you to stay within compliance constrictions and gives you control of your business

Up-to-date information

At any time the BPM|suite by Pallas Athena gives you a real time overview so that you can adapt to changing situations. You can keep your customers informed as to the progress of each case whenever they request an update. You can see individual workflows, work in progress and throughput times.

For large or small organisations

The BPM|suite by Pallas Athena has been successfully implemented in many industry sectors including banks, insurance companies, local and central government, health care, utilities and telecoms companies as well as many small service organisations. The BPM|suite by Pallas Athena is equally suitable for large multinationals or small companies with a few employees. Projects may be implemented in a few weeks so reducing the overall project cost.

What does this give us?

The proof of the pudding is in the eating. The BPM|suite by Pallas Athena has received wide acclaim and high levels of satisfaction in many companies who use the system. Throughput times have been reduced, processes streamlined and staff work has been made easier. All this within a short period of time. The BPM|suite by Pallas Athena is the most flexible and powerful case handling system for administrative and service related processes.

Save money

Optimal flexibility and short implementation time
Simple implementation of the system
Gives an intuitive and simple user interface
Avoids double keying in several different systems
Streamlines your processes and handles exceptions
Automates tasks
Helps improve customer satisfaction
Results in more business

Quality

The guarantee of efficient and accurate handling of cases
Allows continuous real-time monitoring
Gives you a complete representation of your processes
Gives you complete control
This helps you guarantee compliance

Architecture

Based on up to date, modern and proven technology
Uses Service Oriented Architecture to fit in with your current applications
Using load balancing and master-slave infrastructures can support large implementations
Zero footprint client enables easy roll-out
Access via a browser
Supports Windows and UNIX platforms
Supports Oracle and MS SQL Server
Forms an Enterprise backbone for integration with all your current and future systems.